For Customer Experience
Videos that educate and engage
Provide a better digital customer experience with video to reduce customer frustration and increase engagement.Learn how
Poor customer experience is all too common
Customers get easily frustrated with call centers and long wait times. Hours on hold over the phone lead to dissatisfaction and poor experiences with your brand. You’ve likely tried to mitigate this issue with a self-service FAQ page, but few people read it. So instead, your customers turn to platforms like YouTube to quickly answer their questions.
Transform the customer experience with video & save costs
Elevate your digital experience with Video Answers. The StoryTap platform provides an easy solution to create a self-service video library that answers frequently asked questions. Empower your customers to find the support they need online, free up your customer service team, and reduce costly support fees.
Features that help collect, share &optimize video to grow revenue.
Collect authentic customer reviews
Collect Video Reviews from your customers at scale to get the authentic content your shoppers demand.
Drive traffic with video SEO
Increase visibility on Google and drive relevant traffic to your website with highly optimized video content.
Embed videos on your website
Generate more customer engagement and boost search rankings with video embeds directly on your website.
Grow your YouTube channel
Build your brand's YouTube presence with one-click syndication of your StoryTap videos and rank better on search.
Engage with Video Answers
Empower your customers & employees to ask questions and watch Video Answers online to minimize costly support or training fees.
Share video content on social
Easily share videos to social channels like TikTok after recording a video on StoryTap to outperform influencers and save costs.