For Customer Experience
Videos that educate and engage
Provide a better digital customer experience with video to reduce customer frustration and increase engagement.Learn more
Poor customer experience is all too common
Customers get easily frustrated with call centers and long wait times. Hours on hold over the phone lead to dissatisfaction and poor experiences with your brand. You’ve likely tried to mitigate this issue with a self-service FAQ page, but few people read it. So instead, your customers turn to platforms like YouTube to quickly answer their questions.
Transform the customer experience with video & save costs
Elevate your digital experience with Video Answers. The StoryTap platform provides an easy solution to create a self-service video library that answers frequently asked questions. Empower your customers to find the support they need online, free up your customer service team, and reduce costly support fees.
Features that help collect, share &optimize video to grow revenue.
UGC video reviews
Produce thousands of trustworthy video reviews that give your shoppers the confidence to buy.
Automatic video SEO
Increase the visibility of your videos on search while driving a call to action to your PDPs.
PDP video embeds
Embed video reviews directly on PDPs with a single line of code. Then turn them shoppable to drive conversion.
Advanced video analytics
Track, analyze and enhance every aspect of your video performance for maximum ROI.
Answer common questions to eliminate buying barriers & help shoppers make informed purchases faster.
Share videos on social
Go beyond your website by repurposing video reviews on platforms like YouTube, TikTok & Instagram.