Answer questions on Video for happier customers & more sales

Use Video FAQ from StoryTap to easily record video answers to common questions, then share them on your website, on social and more.

Empowering brands of all sizes, from solo shops to global names

Get started in 3 easy steps

Step 1

Add frequently asked questions

Add questions that customers commonly ask, or use our AI Idea generator to make it easy.

StoryTap employees looking at careers page on laptop
StoryTap employees looking at careers page on laptop

Step 2

Record a video or assign to others

Using our web-based recorder, just follow the prompts to answer the question - or even assign it to a team member or customer.

Step 3

Instantly add video to your site

Add customized web embeds to any page on your website to quickly answer customer questions and boost sales.

StoryTap employees looking at careers page on laptop

Key benefits

Give your customers answers immediately
Don’t make them wait for an email response, or search Google.
Influence shoppers to make purchases
Answer common questions on video, so shoppers feel confident.
Reduce time spent on customer support
Skip the back and forth on email by providing support with video.
Drive customers back to your store
With Video SEO every Answer you record becomes a link to your site.

Seamless, simple & user-friendly features

Customize the video experience for your site

Completely customize the Video FAQ embed on your website to align with your brand AND drive a custom call to action.

StoryTap employees looking at careers page on laptop
StoryTap employees looking at careers page on laptop

Learn from real-time reports and analytics

See which video answers are most popular and where your videos are being watched.

Get more eyes on your videos

Amplify the impact of your Video FAQ with automatic video SEO so customers who search with Google will find your videos.

StoryTap employees looking at careers page on laptop

Pricing

Free

$0/month

Get started with Video FAQ, no strings attached.

5 video answers
Patented Video Recorder
Automated captions
StoryTap Video Editor
AI Question generator
Paid

$99/month

Get Video FAQ on your website and beyond!

Everything in Free, plus ...
20 video answers / month
Assign questions to your team or customers
StoryTap website embed
Up to 20,000 views / mo
Video Landing page for each answer
Video SEO
Video Reports with key insights

Try it Free

Try Video FAQ today and see the power of Video FAQ vs text.